Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you are a new player or looking to polish your process, follow these steps to ensure a smooth experience at Lucky Days Casino.
Quick Checklist
- Verify your email and phone number immediately after registration.
- Complete the full KYC (Know Your Customer) process before depositing.
- Choose a payment method that supports both deposits and withdrawals.
- Read the bonus terms — wagering requirements, game contributions, and max bet limits.
- Set a personal deposit limit to manage your bankroll responsibly.
- Test the withdrawal process with a small amount first.
Creating Your Account
- Visit the official site and click “Sign Up”.
- Fill in your personal details: full name, date of birth, email, and address. Use the exact information that matches your ID documents.
- Choose a strong password and enable two-factor authentication (2FA) if available.
- Select your preferred currency — this cannot be changed later.
- Confirm your email by clicking the link sent to your inbox.
- Complete phone verification via SMS code.
- Upload proof of identity (passport or driver’s license), proof of address (utility bill), and proof of payment method (screenshot of card or e-wallet). Wait for approval, which typically takes 24-48 hours.
How Wagering Works
Wagering requirements determine how many times you must play through a bonus before withdrawing winnings. For example, a 100% match bonus up to $200 with 35x wagering on deposit + bonus means:
- Deposit: $100
- Bonus: $100
- Total to wager: ($100 + $100) × 35 = $7,000
- If you play a slot with 96% RTP, expected loss per $100 wagered is $4. Over $7,000, expected loss = $280, which exceeds the bonus. So you need luck or choose high RTP games.
- Game contributions: Slots usually 100%, table games 10-20%, live dealer 5-10%. Always check the terms.
Payment Methods
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 2-5 business days | None |
| Skrill | Instant | Up to 24 hours | None |
| Neteller | Instant | Up to 24 hours | None |
| Bank Transfer | 1-3 business days | 3-7 business days | May incur bank fees |
| Cryptocurrency | Instant | Up to 12 hours | None |
Security Overview
The casino uses SSL encryption to protect your data and transactions. It holds a license from the Government of Curacao. For EU/Nordic players: winnings from Curacao-licensed casinos may be subject to local income tax, unlike MGA or local licenses. Consider this when planning withdrawals. Two-factor authentication adds an extra layer to your account. Always use unique passwords and avoid public Wi-Fi when playing.
Troubleshooting
- Failed deposit: Check if your card supports online gambling — some banks block these transactions. Try an e-wallet instead.
- Withdrawal pending for days: Ensure KYC is fully approved. If still pending after 72 hours, contact support with your account number.
- Bonus not credited: Verify you entered the bonus code during deposit. Bonuses often require a minimum deposit amount.
- Game not loading: Clear your browser cache or try a different browser. The mobile-optimized site works on all devices without an app.
- Account blocked: This usually indicates a security flag. Contact support directly; do not create multiple accounts.
- Forgot password: Use the “Forgot Password” link on the login page. An email with reset instructions will be sent.
Good to Know
For the best chances, focus on slots with RTP above 97%, such as Blood Suckers (98%) or Starburst (96.1%). Avoid progressive jackpot slots if you are playing with a bonus, as they often contribute 0% to wagering. Table games like blackjack have lower house edges but may contribute less; check the game contribution table in the bonus terms.
FAQ
How long does KYC verification take?
Usually 24-48 hours once all documents are submitted. Weekend processing may be slower.
Can I change my currency after registration?
No, currency is locked at sign-up. Contact support only in exceptional cases.
What is the minimum withdrawal amount?
The minimum is typically $20 for e-wallets and $50 for bank transfers. Check the cashier for exact limits.
Do I need to verify my account before withdrawing?
Yes, full verification is required before any withdrawal can be processed.
Are there any fees for withdrawals?
No, the casino does not charge fees, but your bank or e-wallet may impose a fee.
How do bonuses affect withdrawals?
You must meet wagering requirements before withdrawing bonus-related winnings. Withdrawing before completion voids the bonus.
Can I use multiple payment methods?
Yes, but withdrawals must go back to the same method used for deposit, if possible.
Is the mobile version an app?
It is a progressive web app (PWA) — you can launch it from your browser without downloading from an app store.
What do I do if my withdrawal is stuck?
Check the status in the cashier. If it shows “Processing” for more than 72 hours, contact customer support via live chat.
By following these steps, you can navigate the payment process with confidence. Remember to play responsibly and always read the terms. Good luck!